About Us
Welcome to the official NBI Online Appointment System, a secure and efficient platform managed by the National Bureau of Investigation (NBI) in partnership with the Philippine Statistics Authority (PSA) to streamline appointment scheduling for NBI clearance services.
About the NBI Online Appointment System
This platform provides Filipino citizens and foreign nationals with a convenient, transparent, and time-saving way to book appointments for NBI clearance processing. Designed with user accessibility and data security in mind, the system minimizes physical queues and supports national digital transformation goals.
Our Mission and Vision
Our mission is to deliver trusted, reliable, and citizen-centered public service through modernized, secure digital infrastructure. We envision a seamless, inclusive, and corruption-resistant clearance process that upholds the integrity of national identification and background verification.
Key Features
- Real-time appointment availability and calendar-based scheduling
- Secure online payment integration for applicable fees
- Automated email and SMS confirmation and reminders
- Multi-language support (English and Filipino)
- Accessibility-compliant interface following WCAG 2.1 standards
Partnerships and Governance
The NBI Online Appointment System operates under the authority of the National Bureau of Investigation and in coordination with the Philippine Statistics Authority. It adheres strictly to Republic Act No. 10173 (Data Privacy Act of 2012), the NBI Charter (Executive Order No. 262), and all relevant issuances from the Department of Justice and the National Privacy Commission.
Get in Touch
For assistance, technical support, or inquiries, please contact our dedicated support team at support@nbi.psaonlineappointment.com. You may also visit our Contact Us page for additional contact options and office hours.
Learn More
Explore our full organizational mandate, leadership, and service standards on our About Us page. Review the legal framework governing your use of this service in our Terms & Conditions, Privacy Policy, and Disclaimer.
Last updated: March 15, 2025