Terms & Conditions

Terms & Conditions

Welcome to NBI PSA Online Appointment System (https://nbi.psaonlineappointment.com). By accessing or using our website and services, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before proceeding.

1. Acceptance of Terms

By registering for an appointment, creating an account, or using any part of this website, you confirm that you have read, understood, and agreed to these Terms & Conditions, our Privacy Policy, and our Disclaimer.

2. Eligibility

You must be at least 18 years of age or have parental/guardian consent to use this service. You represent that all information provided during registration and appointment booking is accurate, complete, and up to date.

3. Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify us immediately at support@nbi.psaonlineappointment.com if you suspect unauthorized access.

4. Appointment Booking & Cancellation

  • Appointments are subject to availability and official NBI processing schedules.
  • Rescheduling or cancellation must be done at least 48 hours before the scheduled appointment time via your account dashboard.
  • Repeated no-shows or late cancellations may result in temporary suspension of booking privileges.

5. Fees and Payments

Service fees, if applicable, are clearly displayed during the booking process. All payments are processed securely through authorized channels. Fees are non-refundable except in cases of system error or official NBI service interruption, as determined by our support team.

6. Limitation of Liability

NBI PSA Online Appointment System acts as a scheduling platform only. We are not responsible for delays, cancellations, or processing outcomes determined by the National Bureau of Investigation (NBI) or Philippine Statistics Authority (PSA). Use of this service is at your own risk.

7. Intellectual Property

All content, logos, trademarks, and software on this website are the property of NBI PSA Online Appointment System or its licensors and are protected by applicable intellectual property laws.

8. Governing Law & Dispute Resolution

These Terms & Conditions are governed by the laws of the Republic of the Philippines. Any disputes arising from the use of this service shall be subject to the exclusive jurisdiction of the courts in Metro Manila.

9. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page and become effective immediately upon posting. Continued use of the site after updates constitutes acceptance. Last updated: March 15, 2025.

10. Contact & Support

For questions or assistance, visit our Contact Us page or email support@nbi.psaonlineappointment.com. Learn more about our mission on the About Us page.

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